Delivery

Standard delivery

Free Standard Delivery on all orders. Delivery takes 3 - 5 working days depending when order is placed. Deliveries are made from Monday to Friday from 8am until 6pm and require a signature. For this reason, you may like to nominate a secure delivery address, where someone is available to sign. If you are not available, you can contact our courier directly and arrange for an alternative delivery.

Sorry but we don’t deliver on Bank Holidays or weekends, so please bear this in mind when ordering. Bank Holiday deliveries will be delivered 2 working days later.

Our Standard and Express delivery services are UK wide, however unfortunately we do not deliver to the Channel Islands and BFPO addresses. Deliveries to the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, Republic of Ireland and Northern Ireland will take longer.

For both our delivery services you can track your order right to your doorstep, once it’s been despatched. Just follow the link in the Despatch Confirmation email we send you.

If you’re a registered customer you can also track parcels through the 'My Account' section of the website.

Express delivery

Our express delivery service is free of charge for orders over £250 and costs £5.00 if the order total is less than £250. Express deliveries take 1-2 working days. Deliveries are made Monday to Friday from 8am until 6pm and will require a signature, so please ensure that someone will be available to sign for the order at the chosen delivery address. Please note that during sale this policy changes to free of charge for orders over £500 and costs £5.00 if the order total is less than £500.

Sorry, but we don’t deliver on Bank Holidays, so please bear this in mind when ordering – Bank Holiday deliveries will be delivered 2 working days later.

Our Standard and Express delivery services are UK wide, however unfortunately we do not deliver to the Channel Islands and BFPO addresses. Deliveries to the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, Republic of Ireland and Northern Ireland will take longer.

For both our delivery services you can track your order right to your doorstep, once it’s been despatched. Just follow the link in the Despatch Confirmation email we send you.

If you’re a registered customer you can also track parcels through the 'My Account' section of the website.

Click and collect

Our Click and Collect service is completely free.

When placing your order, simply select your nearest store from the locations available (excluding outlets and concessions). Expect your goods to be delivered to that store within 3-5 working days of placing your order.

Please collect you order within 14 days of delivery. Unclaimed orders will be automatically returned and refunded

International deliveries

Our express delivery service is free of charge for orders over £250 and costs £5.00 if the order total is less than £250. Express deliveries take 1-2 working days. Deliveries are made Monday to Friday from 8am until 6pm and will require a signature, so please ensure that someone will be available to sign for the order at the chosen delivery address. Please note that during sale this policy changes to free of charge for orders over £500 and costs £5.00 if the order total is less than £500.

Sorry, but we don’t deliver on Bank Holidays, so please bear this in mind when ordering – Bank Holiday deliveries will be delivered 2 working days later.

Our Standard and Express delivery services are UK wide, however unfortunately we do not deliver to the Channel Islands and BFPO addresses. Deliveries to the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, Republic of Ireland and Northern Ireland will take longer.

For both our delivery services you can track your order right to your doorstep, once it’s been despatched. Just follow the link in the Despatch Confirmation email we send you.

For more information about international deliveries, please click the following link https://service.global-e.com/section/delivery-shipping.