We are delighted to announce that some of our stores have reopened their doors. We’ve missed our
customers but have been closely following government guidelines to ensure that we only open when
it’s safe and right to do so.
We’re operating slightly differently than before, with social distancing measures and special
sanitisation protocols in place.
Here's How We Are Taking Extra Care In Our Stores
ENTERING AND BROWSING OUR STORES
We are ensuring each country's guidelines on social distancing are respected
Customers use hand sanitiser before entering the shop
Customers are provided with gloves
USING OUR FITTING ROOMS
1 person only per fitting room
Each fitting room is cleaned after every use
Unwanted garments are safely stored for 48 hours before returning to the shop floor
PAYING FOR YOUR ITEMS
CASHLESS PAYMENT PREFERRED
Wherever possible, please pay by debit card or credit card.
We are still accepting cash, but it will just take longer to process your payment due to extra sanitisation measures
In these exceptional circumstances we are happy to provide the below services:
Setting aside items for you to try on before your visit
Private shopping appointments
Video shopping appointments with home delivery
To arrange for these, please contact your local store
We are proud to support
The Royal Brompton & Harefield Hospitals Charity
At Hackett, we believe that helping others is an essential value – and it’s never been so
important. We are proud to support The Royal Brompton & Harefield Hospitals Charity in its
mission to combat COVID-19 by donating 30% of sales from the below items.
We hope you'll join us in supporting this worthy cause.